Data handling

This page explains what happens to the content your application sends to EDN.

What EDN stores

Data	Saved by	What is kept
Conversation turns	Save a conversation turn	The user’s message and the assistant’s reply, as a `ROUND` memory
Facts	EDN, from the user’s messages	Each fact as its own memory, with its provenance and category
AI answers	Classify an assistant reply, Save a generated statement	The reply, as an unconfirmed memory
Documents	Upload a document	The text extracted from the file, split into memories. The original file isn’t kept
Messages	Add a message to a session	The conversation transcript
Projects and sessions	Their endpoints	Names, titles and settings

EDN also keeps records of how it classified each message, so its decisions can be traced, and a log of account actions, such as deleting a memory. API keys are stored only as a hash. The full key is shown once, when you create it.

Who can see your data

All memory, documents, projects and sessions belong to the EDN account that owns the API key. Every request reads and writes only that account’s data. A request for another account’s data returns 404. EDN accounts are not divided by your end users. If your application serves several people, keep their memory apart in your integration. See Projects and sessions.

Deleting data

Action	What happens
Delete a memory	The memory is no longer used in SIPs, search or lists
Delete a session	The session and its messages are removed from lists and reads. Memory saved during the session is kept
Remove a project document	The document and every memory EDN saved from it are no longer used
Delete a project	The project can’t be used in requests. Its memories and documents are kept
Delete your account	After a 30-day grace period, the account and its data are permanently deleted. Only a record that the deletion happened is kept

Deleted memories, sessions and documents stop being used immediately, but are not erased right away. To permanently remove everything, delete the account.

Questions

For questions about your data, contact support@tensorpro.ai. See also the privacy policy.

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Core concepts

Guides

Reference guides

Data handling

What EDN stores

Who can see your data

Deleting data

Questions